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Tickets purchased in January and the concert is in 4 days. No tickets delivered. Email sent to OnlineCity, with no response. I just called customer service and was on hold for 1 hr and 40 min, then disconnected. The venue is refunding ticket purchases, if requested, due to the Covid spike. Unfortunately, I had not purchased tickets through their site as I could not find up-close seats. Having been hospitalized for Covid myself, my wife and I do not wish to attend the concert. OnlineCity will not refund the tickets nor have they been delivered so I can resell them. Customer service is not a priority with OnlineCity. Buyer beware.
Tip for consumers:
Do not plan on receiving quick customer service, if any.
Products used:
The tickets purchased were not received to date (four days before the concert event). Due to the Covid spike, my wife and I are not going. I need the tickets in hopes of re-selling them. The window of opportunity is quickly closing for me to recoup any of the $400+ I paid OnlineCity.
Best price for the items needed. Free shipping. The return policy seems easy, if needed.
I found the items locally, but could not pass up the price you offered.
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A scam DO NOT order from them. Will not send you the real tickets for your concerts. Called...
