This site is a HUGE RIP-OFF. You not only have to worry about not getting your order but also about how $#*!ty the quality will be... and the " Customer Service Reps" (and I'm being kind when I use that title for these people) Graciela M. And Felicia send out repeat and completely bogus apologies and promises of being able to return your $#*!ty products. There is no accountability for the transactions that happen over this site, so its that much harder to get your cashback or talk to actual people. BEWARE.
We understand your frustrations and we do apologize you feel that way, Jalen. Please don't hesitate to reach out to our dedicated customer support team here: http://tinyurl.com/j8eo7hu and we will be happy to further review your orders. Thank you!