Lost my first two payments due to "price changed" apparently they've been refunded but I'm yet to receive. Then they pulled my old address off my paypal and put that on the order
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
If you paid by PayPal directly, the shipping address is the billing address of your PayPal account (Seller Protection Address) and it is not allowed to changed by us. You can save your shipping address as the default in the address book in your Newchic account.
Once approved, we will issue the refund within one business day back to your original payment account. Please kindly note that you will be informed in details of refund time via your registered email address. Further assistance, please contact us at https://www.newchic.com/Contact-Us-hc10.html
We will do our best to assist you. Thank you.
Best regards,
Newchic team
Jake Has Earned 3 Votes
Jake T.'s review of NewChic earned 3 Very Helpful votes
Dear Jake t.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
If you paid by PayPal directly, the shipping address is the billing address of your PayPal account (Seller Protection Address) and it is not allowed to changed by us. You can save your shipping address as the default in the address book in your Newchic account.
Once approved, we will issue the refund within one business day back to your original payment account. Please kindly note that you will be informed in details of refund time via your registered email address. Further assistance, please contact us at https://www.newchic.com/Contact-Us-hc10.html
We will do our best to assist you. Thank you.
Best regards,
Newchic team