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Buy elsewhere; they aren't the only US dealer despite the way they try to make it look. They take *forever* to ship and respond to inquiries, and after going back and forth with them for months seem to have no intention on following through with their 1-year all parts warranty claim.
Jake G.'s review of Wanhao USA earned a Very Helpful vote
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I ordered a Duplicator i3 v2.1 in April 2017 and am yet to receive it. The website is now down...
They estimated two weeks for product to arrive. Two MONTHS and multiple calls and emails later...
