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Claim Your BusinessWanhao USA has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Wanhao USA ranks 119th among 3d Printing sites.
They estimated two weeks for product to arrive. Two MONTHS and multiple calls and emails later and I still couldn't reach a single human being, only ever got automated responses. I may as well have given $400 to a Nigerian Prince. Wanhao is a real and great brand, but Wanhao USA is a horrible mess and likely straight up fraudulent and/or an unauthorized re-seller.
They estimated two weeks for product to arrive. Two MONTHS and multiple calls and emails later and I still couldn't reach a single human being, only ever got automated responses. I may as well have given $400 to a Nigerian Prince. Wanhao is a real and great brand, but Wanhao USA is a horrible mess and likely straight up fraudulent and/or an unauthorized re-seller.
Buy elsewhere; they aren't the only US dealer despite the way they try to make it look. They take *forever* to ship and respond to inquiries, and after going back and forth with them for months seem to have no intention on following through with their 1-year all parts warranty claim.
I ordered a Duplicator i3 v2.1 in April 2017 and am yet to receive it. The website is now down and the support email address is unresponsive. This is a scam!
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