I ordered a Duplicator i3 v2.1 in April 2017 and am yet to receive it. The website is now down and the support email address is unresponsive. This is a scam!
Buy elsewhere; they aren't the only US dealer despite the way they try to make it look. They take *forever* to ship and respond to inquiries, and after going back and forth with them for months seem to have no intention on following through with their 1-year all parts warranty claim.
They estimated two weeks for product to arrive. Two MONTHS and multiple calls and emails later and I still couldn't reach a single human being, only ever got automated responses. I may as well have given $400 to a Nigerian Prince. Wanhao is a real and great brand, but Wanhao USA is a horrible mess and likely straight up fraudulent and/or an unauthorized re-seller.
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