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Jaime G.

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Total Points
81

1 Review by Jaime

  • Whole Blossoms

7/17/17

WORST EXPERIENCE WITH A VENDOR EVER

I bought 500 roses and 2 bundles of baby's breath for my wedding so that I could do the centerpieces and bouquets myself.

As you probably could have guessed - the flowers didn't show up as scheduled. After hours on the phone with customer service (with them constantly trying to get me off to "call me back" -- meaning I had to call them back each hour because they definitely didn't follow up on their own)... we finally resolved that they would ensure the flowers were held at FedEx the following day so that I could pick them up at 8AM rather than wait all day for delivery.

I called back TWICE after that compromise to confirm that the flowers would be held at the FedEx store and to confirm the address.

Really, should I have been surprised that the flowers weren't held at FedEx the next day. Wholeblossoms didn't even call them!

The flowers didn't get delivered until late that afternoon and I had to scramble to get the arrangements done with only TWO hours before the rehearsal dinner.

The moral of the story is... spend a few hundred dollars extra. Save yourself the nightmare and get a real florist. Trust me... whole blossoms is a waste of time, money and energy.

Never experienced a worse company or customer service.

Oh - and they have the nerve to challenge bad HONEST reviews to get them suspended from websites until you prove your case. All I have to say to that is I will be posting on every affiliated website and I will prove it each time.

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