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Jade C.

Contributor Level

Total Points
100

1 Review by Jade

  • Viagogo

8/18/17

AVOID AT ALL COST

AVOID AT ALL COST - Awful company and customer services.

I purched 2 tickets@ £365 start to get worried as it was the week before the event and still no tickets or an email.

Spoke to viagogo every day from then on, for them to tell me seller had not been in contact I then had to wait until 2pm the day before the event for him to maybe get in contact.

They then confirmed they had to cancel them and find alternative tickets.

Exactly the same things happened.

It is now the day of the event I am £365 down and still no tickets, I have now had to request for them to be cancelled and request a refund even though it was them who told me they cannot find me alternative tickets. I then have to wait for this to be approved and I am now trying to purchase a set of tickets for the event elsewhere!

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