Jade B.

I made an order of shoes in black and a size 5, they sent me them in chestnut and a size 7. They then advised I need to return the incorrect shoes and provide them a receipt before they could send me the shoes I ordered, as a Christmas present this is not ideal. They then gave me a 15% code that I could not use on the item I wanted as they said it applies to full priced items which it was but then added I could not use it on the new collection either. I am very unhappy with the service and this is not the first time either.