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This company are sneaky. They put my purchase through as $25 usd for shipping. Then after it had all gone through sent another email notification that they'd charged another $64 usd to my account! Without my consent! This is $140 aud! Did not tell me the true shipping rate before purchase. This is an insane amount of money for a couple of lightweight supplements. Now not responding to my replies. Beware the lack of transparency of this company
Products used:
Supplements
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I ordered some Wobenzyme N, waited and never received so I reached out and was told they won't be...
It was very difficult to track my order. The USPS tracking number never shows any information....
Dear Jade,
One of our representatives has been connected with you over the emails regarding this matter, however please allow me to provide some clarification here, since we are a US headquartered company and we have our shipping policy under which we have a special disclaimer concerning our international shipments, in which we clearly state that we charge a flat shipping charge which is subject to change as shipment's weight and delivery location varies, we always request all of our customers to thoroughly read shipping policy to avoid any confusion, We do not make any profits from these shipping charges as they solely go to the shipping company.
Here is link to our disclaimer: https://nutriessential.com/pages/disclaimer-for-international-shipment