Every few months there is some type of computer glitch that essentially deletes one of my properties from the site. It can't be found using the applicable search criteria and it takes a week or more to solve the problem. Now that they are forcing owners to use their online payment system so they can charge a percentage based fee for all OUR rentals, I will be using another marketing site since the only thing that made VRBO more advantageous to the other sites was its low rate.