Jacquie T.

Just left the Guess Store in Edgewater, NJ and I will never go back. My son wanted a T-shirt that he saw in the window so we walked in and immediately we were greeted by what Im guessing is the store manager or assistant manager. All normal and typical. As time progressed my other son came with his girlfriend as we chatted it up, my sons girlfriend decided to go off and browse. I asked my son where was his gf and the store manager directed us in the direction of where she was, again normal and what appeared to be courteous until she felt it necessary to advise us that she knew exactly where everyone in her store was. Not once but three times. Gee thanks. First, I wasnt speaking to you when I inquired where my sons gf was but thanks for letting me know. Second, I heard you the first time, didnt need you to repeat that you knew where everyone in YOUR store was. Last time I checked, I walked into Guess, NOT YOUR STORE. As Im trying to ignore the fact that this store manager was implying that we may be shoplifting and we needed to be warned that she knew exactly where we were just in case. At the same time my son was at the register and the cashier apparently was warned about us because she was steady studying the sales price on the ticket on the jeans he was buying. How petty! No, we did not add or switch sales tickets! Clearly, the staff at this Guess Store needs the same sensitivity training the Starbucks Employees received not too long ago. If its not offered by corporate perhaps the staff needs to research some resources to help them on how to treat customers