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Member since September 2017

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1 Review by Jacquelyn



• Updated review

Have now been offered free return shipping :) awaiting refund. Thank you, just a shame this wasn't resolved sooner, many hours wasted on online chat.

“Poor size guide, return policy, after sales, online chat, communication....I could go on!”
• Previous review

This company are a joke, the size guide is ridiculous, I could get 3 of me in each small or xs dress apart from 1 small dress that I couldn't even get over my head! Online chat gets resolved with them cutting you off if they don't like what you are saying, there is no UK address to return to, their dresses are heavy, I have 8 to return to an overseas address which will cost more than my order. Facebook site doesn't reply, no emails get delivered. As far as I am concerned the company is mis selling it's goods under the Sale of Goods Act 1979. Could I ask Chandan D how much her postage was? as a last resort I will return to Belgium but am now worried if she hasn't received her refund.

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