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I bought and paid for two pieces of jewelry. Still waiting on the second piece after weeks! No update and no response from customer service!
Jacqueline R.'s review of Tophatter earned 2 Very Helpful votes
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Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
Hi Jacqueline,
Thank you for your review.
After you've purchased, you can click on any item from your My Orders page then click *Where's My Item?* to find the current status and timeline.
Please know you are covered by Buyer Protection http://tinyurl.com/j8eo7hu against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.
When you contact us through your My Orders or Contact Us page, our support team will reply within 12 hours, and usually much sooner. If you haven't received a response, please check your Spam folder and mark "Not Spam" on any emails from Tophatter that are found there.
Warm Regards,
Angelique