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They are great for accept for a few items that they send without asking the person if they want a exchange for the item that they purchased or that they purchased the item and they ship the in correct item that you purchased a certain color or wanted a certain color but they sent a color that you did not ask for or that they send earrings that the back of the post where bent and afraid of fixing them because the back may break by trying and never have the time to send them back to Tophatter. I will wait and see if I can get them fixed first. Otherwise they are good for certain products but it takes forever for delivery and the bidding is fun until the bids go really high.
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Hi Jacqueline,
At Tophatter, we believe that listening to you is one of the most important things we can do to improve. Thank you for your feedback, it will be shared with our team.
If for any reason, you're not happy with your item, we offer buyer protection. See details here: https://tinyurl.com/yy6m335d
Warm regards,
Felicia