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DO NOT USE THIS COMPANY! I tried several times to cancel my account. They continued to charge me. I called the number to cancel and after a 15-20 minute conversation the man told me in broken English that they system was down and he could not do anything. I opened tickets and emailed. Nothing. I finally got a hold of someone on chat today (after numerous attempts) and they finally said they would cancel my account, and then proceeded to ask if I'd like to purchase a different service from them. I said NO and when I asked them what about all the months I've been getting charged, they disconnected. SCAMMERS!
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