- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Unless you have your own delivery truck and can go to the Sears store to get your product, DO NOT ORDER FROM SEARS.COM!
I cancelled my order here's why:
I ordered a refrigerator from Sears.com selected delivery date of 2/26/21. Got a message on 2/26/21 saying that schedule delivery was changed to 3/4/21. Here is 3/4/21, I got another email saying delivery has been changed again to 3/10/21.
Customer service could not tell me what was causing repetitive delays with delivery but kept saying its a manufacturer issue. Bullcrap! What pissed me off the most is their refund process. I will not receive a refund to my debit card that I used to make the purchase but will receive a refund in the form of a check within 7-10 business days. I just moved and currently short $800 and I am not able to grocery shop because of no fridge thanks to Sears.
Tip for consumers:
Shop somewhere else
Products used:
None, cancelled order
Jacqueline hasn’t received any votes.
Jacqueline hasn’t received any thanks yous.
Jacqueline doesn’t have any fans yet.
Jacqueline isn’t following anybody yet.
Empty.
