I ordered shoes from SSENSE. First they had my shipping and billing address incorrect, but upon delivery, they sent two packages, one with my name and one with someone else's name but with my address (the address was incomplete, mind you so I'm lucky they arrived at all).
The driver was sent away with *******@wrong name" package, only to return today insisting that SENSE told him to deliver it to me. After some hesitance, my roommate acquiesced and signed for this package.
Later this evening, the driver texted me saying SENSE had directed him to return and retrieve this package.
Given this example of oure incompetence, and unscrupulous mismanagement on the part of SSENSE, I will not be a repeat customer.
I would never suggest anyone purchase any item through SSENSE. If you are like me, regular consumer of high end, designer merchandise, steer clear of SSENSE.
Hi Jack - We appreciate you sharing your experience. Please confirm whether or not this issue has resolved.