- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I do not usually write reviews, but I'm compelled to in this case. I received crappy service from By the Sword.
I ordered a replica cossack sword for my son's Christmas present. I ordered this item online on the afternoon of December 20th and paid a premium for 2-day priority shipping. The sword finally arrived the evening of January 2nd by UPS ground delivery.
My purchase order number was not the purchase order number of the sword I received. It was the cossack sword.
I called BTS multiple times and left a voicemail message for customer service. I also emailed their customer service. I didn't hear squat from these people.
Crappy service was my experience with BTS. I will never do business with them again.
Jack M.'s review of By The Sword InC earned 7 Very Helpful votes
Jack hasn’t received any thanks yous.
Jack doesn’t have any fans yet.
Jack isn’t following anybody yet.
Empty.
My husband recently purchased a Capitano Hat which retails for $169.00. The hat did not fit but...
Will offer items for sale they don't have in stock, will charge you the PayPal fees. Then they...
