Kathryn D.

My husband recently purchased a Capitano Hat which retails for $169.00. The hat did not fit but even if it did he would never wear something so cheaply made. When he called about returning it he was told it was not returnable. The quality and fit are so poor and it looks like something a child would wear on Halloween. He read the return policy on the bottom of their website before he ordered which does not say that their hats are not returnable. When I also called to inquire the very rude lady told me to pretend to place an order and read through the disclaimer that is found at the bottom of the Order Summary. It appears they intentionally hide that information since it is not found on their return policy.