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Jack M.

Contributor Level

Total Points
81

1 Review by Jack

  • Vitacost

12/28/18

Now not so much. Products not listed as being out of stock and are, then items are shipped slow boat (even though you had "free two day shipping" you receive item 6 days later. You spend the required amount for two day shipping and receive an email on due date saying its late but tracking number doesnt work so no idea when it will arrive. This is the new norm. Again corporate profitability trumps all else including customer satisfaction. This is also dishonest practice to get customers to spend more to get two day shipping and then dont deliver. Vitacost email doesnt work, either does chat. Guess that way they dont have to hear the complaints.

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