Thumbnail of user jackm1607

JACK M.

Texas, United States

Contributor Level

Total Points
80

1 Review by JACK

  • Alan's Factory Outlet Store

6/7/23

I had previously been requested to complete a review prior to actually receiving my new carport. I declined to do a full review until delivery and installation was complete.
Most of us are more than too happy to complain, but not real happy to compliment when a job has been completed to expectation. Before I made my purchase, I read what the expectations were and I mentally accepted and prepared for a long process. However, I was pleasantly surprised when I was contacted after 32 days and had my carport assembled completely on the day they promised. I am giving the 5 star review due to the fact that they delivered and assembled without any of the issues that I hade read about. Also, the product that was delivered is top quality. I am very pleased!
So, if you are planning to purchase with Alan's Factory Outlet, do yourself a favor and read everything first. If you accept the fact that it will take a while before your product arrive and be assembled, then you will be satisfied as well. Doo not accept the terms and then complain the entire time that you are waiting.
Great job guys and I would be happy to purchase from you guys again.

Service
Value
Shipping
Quality

JACK hasn’t received any votes.

JACK hasn’t received any thanks yous.

JACK doesn’t have any fans yet.

JACK isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user crystalp450
3/2/23

Happy with our purchase, delivery and set up was delayed due to weather but over all had a good...

Thumbnail of user terryb1120
4/7/22

We are so happy with our garage and the great service from Alan's. Our garage looks absolutely...