Thumbnail of user jackm160

Jack M.

Contributor Level

Total Points
84

1 Review by Jack

  • SHOP.CA

8/8/16

I cannot get anyone on the phone and continually need to send email for support. My first order was cancelled, with no reason given. My second order was filled with a used repackaged item. But I also have a credit for something else and I am trying to use the credit. I ordered an item and it has been sitting in processing for a week now and cannot get anyone on the phone and no satisfaction via email. Once my credit is used, I will not use them again.

Thumbnail of user roxaneo
ShopCA T. – SHOP.CA Rep

Sorry to hear about that. We would love to regain your confidence in us so if you would please email support@shop.ca with your order id and subject line Site Jabber we would like to look into this and get back to you.

Thanks,

SHOP

Jack Has Earned 4 Votes

Jack M.'s review of SHOP.CA earned 4 Very Helpful votes

Jack hasn’t received any thanks yous.

Jack doesn’t have any fans yet.

Jack isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user terrim597
Terri M. reviewed SHOP.CA
4/21/22

I've been waiting 3 months for a fully-paid for gazebo and they don't respond to emails or phone...

Thumbnail of user charleneg145
3/9/22

I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...