Used Solopress for years with excellent print and service, but this year they have gone downhill. If the job is printed well, it's good quality, but if it; s not they seem incapable of getting it right.
Customer service is a joke, noone communicates, there's no complaints manager, you have to repeat yourself, even after complaining you only get, sorry about that. We've lost long term clients work because of this.
They are trying to do too much, too cheap and it's now bringing the company down. Mistakes are made and noone cares, noone ever answers to it.