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Jackie W.

Colorado, United States

Contributor Level

Total Points
84

1 Review by Jackie

  • Vacations To Go

3/2/23
Verified purchase

From the port we took a taxi to the park. $15 To and from each way. (not bad) We arrived at the park approx. 10 min. The dolphin we interacted with was awesome. Instructor and helper were great with our questions and such. The only thing we were disappointed with was the Pictures. They said we couldn't take pictures so they took the pictures and we would have to buy a package with the cheapest was $150. I asked if it was possible to buy only a couple and she said we would have to buy the package. As much as we paid for our excursion they should give you at least 1 picture with the price. We paid $89 each. If we wouldn't have bought the excursion and just went to the park it was $24 for the park and like $19 to do the dolphin encounter. Next time we will know!

Tip for consumers:
They did furnish Lunch.

Products used:
Life Vests

Service
Value
Quality
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Shanon E. – Vacations To Go Rep

Thank you for sharing your experience, Jackie. We're sorry that the photo package on your dolphin encounter was so pricey. We can certainly understand your disappointment after such an incredible experience. Shore Excursions Group (SEG) is a third-party company that we have partnered with to provide excursions at lower prices than the cruise lines offer them. While we work closely, Vacations To Go does not have any influence over what SEG or their contracted local partners choose to include or the prices they set. According to Chankanaab National Marine Park's page, the dolphin encounter costs $75 in addition to the entry fee, however it is unclear whether the photo package is included in that price. We apologize again, and will forward your feedback to SEG so they may take this opportunity to make improvements where they can. We hope to be of service again in the future.

Jackie Has Earned 4 Votes

Jackie W.'s review of Vacations To Go earned 4 Very Helpful votes

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