Jaasmin F.

Their customer service sucks and they do nothing to help the customer. They're very dismissive when you want to make a return and are selective about who they let initiate returns. The shoe quality is crap and I told them I could not use the shoes shipped to me because they were poorly constructed. The rep, Suzy, kept brushing me off and showed no empathy whatsoever and refused to let me speak to management. Never shop here because they clearly don't value their customers and their return policy and their attitudes suck! The rep has nerve to offer me a 20% discount on my next purchase opposed to my full refund. They're CRAZY!