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This company is unethical and the way their website is set up seems illegal. Does not tell you a total at checkout. I made for certain I clicked one box and the next day I received an email that I was registered for annual and was being charged! When I went into complain they first made it seem like there was nothing they could do even though I was certain I didn't order an annual box. In the end they did cancel but it was ONLY after I stated it was fraud and I didn't authorize the charges. I looked up reviews just now on the better business bureau and saw similar reviews with some fake seeming 5 stars pushing the 1 star ones down —- I have ordered 2 boxes in the past and had no issues but after this I would never go to this site again. Buyer beware.
Tip for consumers:
They state no refunds but I did get a partial refund when I stated it was fraud. If they didn’t I would have disputed the chagres with my credit card. They actually charged me $390 and only refunded me $370 so I lost $20 over their shady site.
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My interaction with FFF Customer Service was way above My expectations! They were very prompt...
Thank you for your rating, J! If you need any help, please send us an email at customercare@fabfitfun.com.