Jenn R.

Jenn R.'s Reviews
1.0 star rating
My trip with my 3 year old from New Mexico to Florida was Terrible. I had to get off the bus in fort worth because the driver said me and my sick son had to sit separately even though she was the only one to have a problem with it. There was many open seats, and the man who had the seat said he didn't mind, but she was very rude and didn't care what anybody had to say about it. So, at that point me and my son were both crying and had to get off the bus at 2am, in the cold. In the middle of all this we lost a bag, had to call the ambulance just so we could stay at the hospital for the night so he wouldn't be in the cold. Definitely won't use greyhound again.
Now I've been told they can't find my bag and when I've wrote back to greyhound about my experience they don't respond any more.
Had I have not had that terrible service in Fort Worth I never would have lost my bag period. That's not my fault that their driver had no people skills or customer service cares! I will never again and would not recommend. Waste of my money should have took the plane!