Thumbnail of user ivand136

Ivan D.

Cheshire West and Chester, United Kingdom

Contributor Level

Total Points
84

1 Review by Ivan

  • TopCashBack.co.uk

4/29/22

I took out insurance through Top Cashback on 3 April 2022 with Sheila's Wheels as the site said that I would get a £40 cashback for using them. No sign of a cash back or even a pending transaction. I have tried to contact customer services but the process is poorly thought out and difficult to find the right option. Despite buying the insurance through Top Cashback their system just gives a message saying "No Transaction Found For Selected Merchant" which is just untrue.

Tip for consumers:
Don't bother!

Products used:
Insurance

Service
Value
Thumbnail of user matthewj279
Matt T. – TopCashBack.co.uk Rep

Hi Ivan,

I believe you would have used our Comparison Tool - TopCashback Compare.

The comparison tool batches up purchases every 60 days and then credits it to accounts as pending - meaning it can take 60 days to appear for you. This means there's plenty of time for this to progress for you as expected and some good news to share is this retailer pays cashback super quickly once it does track. So once it does track, you won't be waiting long at all before you pay it out.

I hope when this does progress you enjoy spending that cashback and if you do please do come back and update your review to reflect your experience :)

Best wishes,
Matt

Ivan Has Earned 4 Votes

Ivan D.'s review of TopCashBack.co.uk earned 4 Very Helpful votes

Ivan hasn’t received any thanks yous.

Ivan doesn’t have any fans yet.

Ivan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stevec2854
3/21/24

TopCashBack.co.uk - is a SCAM! Promise £30 cashback to 'refer a friend' BUT they never pay out!

Thumbnail of user philipl617
3/10/24

Two holidays with TUI have followed the exact process, but haven't moved to payable. One is over...