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Irwin J.

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Experience: Travel

Member since February 2021

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1 Review by Irwin

2/8/21

My family stayed at the Sonesta ES from March 29,2020 to October 29,2020 as long-term guests as it was an apartment hotel. We were evicted by the Warwick, R. I. police after going to court on October 29,2020 because the Sonesta staff, Dagma Colon and Keith Taylor falsely alleged that we refused to wear mask, was rude to the staff, and did not pay.The truth is that 2 days before, we complained about the upstairs neighbors smoking and throwing butts on our heads from their 2nd floor balcony. Also, our son is autistic and could not wear a mak, Keith and Bill called the Warwick Police to have him thrown out. They refused to honor the medical exemption for face masks. He was always more than 6 feet away from people. Keith also complained about Arizona using the computer more than 30 minutes, even when no one else wanted to use the computer. We are currently in court at Middlesex Superior Court in Ma., with the Sonesta. The court refused to put our evidence and pleadings in the docket.

The Sonesta will charge $250. For smoking but will continue to allow guests to smoke. The staff do not understand or care about the needs of guests with autism or medical reasons for not wearing a mask, the hotel practices zero tolerance. After 30 days in R. I., in our case 6 months, a guest is considered permanent and falls under landlord-tenant which requires 30 days notice to leave, so Sonesta sent the police and told us we had 2 hours to leave because we reported guests for smoking. They threw us out during the height of the pandemic. Beware of deceptive business practices, false advertising, extra charges on your credit card. The Court will lose or not file your Pleadings and evidence so that the Sonesta can win the case. The corporate office is located in Ma. And the Middlesex Court is in Ma. We can prove everything that we say but the court refuses to allow it, so we have taken to social media to tell the truth about the Sonesta.

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