Self F.

Don't book on this hotel. The staff are cold and unfriendly people. After several calls to confirm our reservation and a call a day before our reservations, we were told by the staff that it was confirmed. On the day we were supposed to check in, we were flatly denied our room stating it was canceled because the hotel is not owned by Wyndham anymore. I stated that we received an email confirming our reservation and made several phone calls to them to confirm. On all of those occasions, they confirmed our reservations. When I asked the manager about it, she indicated that during the transition, everything was done manually. So, it's their mistake and I have to suffer the consequences. NO TO THIS HOTEL IF A ZERO RATING IS AVAILABLE, I WILL GIVE THEM A ZERO! Attached is the confirmation I received from them then followed it up with several phone calls for which they confirmed my reservations.