Irina T.

My dog has congestive heart failure. I decided to purchase the medication from entirelypetspharmacy.com because, after spending $4,000 for my dog's vet bills, I really needed someplace to buy medication just a little cheaper to alleviate the financial strain. BIG MISTAKE. Another lesson in "you get what you pay for". My dog requires 5 different medications twice a day. One of them being the Pimobendan (Vetmedin). I placed an order on April 7 for the Pimobendan and another medication that I had MAILED them a prescription for, and also a third (with instructions to simply obtain a transfer from another pharmacy, which I assumed would take them maybe a day to do) and it is now almost THREE WEEKS and I still haven't received my order AND I paid for the expedited shipment. After waiting about a week and half I inquired about the ordered. Received NO response. At about two weeks, I inquired again. No response. Shame on me for not CALLING them. It is now 19 days and I called and miraculously got a hold of someone. The customer service rep told me that they were OUT of the Pimobendan - as in didn't have any in stock and it was on back order. ARE YOU KIDDING ME? The one medication I was EXPECTING THEM TO MAIL ASAP they ran out of and didn't even bother to let me know so that I can get it from somewhere else. Complete and utter disaster of a company. I wish I had read the reviews about this company sooner, as I would have avoided relying on them at all costs - especially for the sake of my dog.