IRENE C.

Delivered parcel initially to the wrong address. Then failed to collect 3 TIMES
Delivered parcel to wrong address
I paid for a new label as the incorrect recipient was helpful for getting the parcel to where it should be (An ebay buyer)
They failed to collect THREE TIMES / THREE DIFFERENT DAYS
I now have no way of sending the parcel to the correct buyer as the wrongly delivered to person is going on a working holiday for a long time
MY HELP from parcel2go
NONE, No refunds, no help. Nothing
A rude advisor on their livechat who couldn't have cared less
DISGRACEFUL COMPANY who should be out of business. I wouldn't dream of treating anyone this way, never mind a paying customer. Now, out of pocket around 200 pounds and counting... PLEASE DO NOT USE THIS COMPANY, THEY DO NOT CARE ABOUT THEIR CUSTOMERS, OR HELPING ANYONE OTHER THAN THEIR BANK ACCOUNTS