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Purchased 2 dresses from here but due to pregnancy complications I was unable to return them in time - was in the hospital for 3 weeks. I tried to exchange them or ask for store credit and keep getting excuses that I'm out of time for the exchange. They have no ethics and are truly a gross company because all they care about is money.
Irana R.'s review of Showpo earned 2 Very Helpful votes
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Be careful, the size guide is misleading. The size guide says a US women's size 8 bust is 38...
Hi Irana,
Thank you for taking the time to leave a review!
Unfortunately, we do not offer or process direct exchanges.
However, we understand your disappointment regarding just missing our return policy period, and are truly appreciative to have the opportunity to turn this experience around for you.
We are more than happy to accept your items back for 100% store credit (As long as the items are still in 100% original condition with tags attached!)
A Senior Customer Happiness Representative have recently emailed you with further instructions on returning your items back for 100% store credit.
Kindest,
Showpo