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Ioana C.

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1 Review by Ioana

Flighthub

  • Flighthub

“Avoid if Possible”
1/5/17

-Atrocious customer service; navigating phone system to actually speak to someone who is competent/empowered to do anything takes at minimum 30 minutes (prepare for longer)
-Extremely slow to respond to issues, numerous follow-up attempts needed
-Did not inform of cancelled flight, therefore I missed out on a long planned vacation
-Misleading remarks made by 'management' while attempting to get reimbursement for expenses incurred as a result of their failure.

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Helpful  (1)
Thank you
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Sarah C. – Flighthub Rep

Hi Ioana,

We are currently working on this for you and will be in touch with you as soon as possible.

Kind wishes,
FlightHub Team

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