Inês B.

I was hoping I could fix a WP issue without STFP credentials. I paid for the service but was told it couldn't be done without it. I asked for a refund, and I was offered 100% credit or 50% cash. I was unhappy, so I posted a review that reflected my negative experience. After that, I received over 10 emails threatening my website and business. The senders were both an employee and a manager. My WP credentials were also used by someone to take my website down (i can see activity under my name when I wasn't online). Here are a few examples of the emails I received:

"You have five minutes to remove your Google review or I will destroy your business online and let everybody know how you do business with others. I can play the same game with your company. Report back when the review is removed and I will stop all actions."

"OK!

Get ready for the pain!

I will spend all day leaving bad reviews for your company.

It can all stop as soon as you remove yours."

"Here is another and there will be 100s more. You are wrong and the time I spent here IS NOT free."

"OK. You will get the SAME treatment.

Our refund policy was clear and you agreed to it when you made a purchase. I spent an hour here and that time is not free!
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I have a massive agenda to kick in tons of negative SEO against your website over the next six months.

It could all end as soon as you remove your review."

I do not recommend dealing with WP fix it.