I C.

I have had SOOOOO many issues with Doordash and their Dashers. It's not ALL Dashers. Most are polite, respectful, and follow instructions. If there's something they don't understand, they call or text for clarification. But I would say that every 10 - 15 deliveries I get, there is a Dasher who can't read English because they speak espanol, or they don't WANT to read bc the instructions I give in the notes are too long or tedious. Today, I've had it. These Dashers delivered my order TO THE WRONG BUILDING AND SENT ME A PICTURE. THEY DIDNT CALL OR TEXT ME FOR CLARIFICATION. Instead, I had to call THEN and ask them to bring my order upstairs. I told them that I have instructions in the notes and they didn't seem to understand what I wrote. They kept telling me there wasn't anyone downstairs and they couldn't get in the building when I have VERY clear and detailed instructions for EVERY Dasher that delivers to me. The instructions are in my notes on the app. Most Dashers get it right and don't have to call. But today, sheesh, these ppl were just plain stupid and rude. I am sick today and had to go find food. The guy came 10 minutes later, didn't apologize or anything. Instead, he told me he would, "air this whole place out." After the screaming match, we continued arguing through the app. They both threatened me through the app and called me names. I tried to inform DD, but they didn't want to hear me complaining and cursing. Instead, they told ME to be respectful. I'm done with y'all. I've had mishaps. I can usually let it go. This time, I can't. I will no longer use this service. You don't Vet your ppl. If the Dashers get mad and want to retaliate, what recourse do the customers have? They have OUR information and can come back to do harm. People are crazy and want to hurt people, especially when THEY did something wrong and instead of admitting their wrong, they want to change words around and take it out on YOU. I am done with DD. I've filed a BBB complaint. Do yourself a favor and use a different service. These people do not care about your well being. It's just about the dollars, like everywhere else. I don't appreciate having to go and find my food. I don't appreciate your ppl not reading clear instructions and then telling me about how I am cursing and Nad because THEY got it wrong. You are DAMN right I will curse. I am sick today and had no business out of bed. How would YOU feel? So F you DD. I WANT MY WHATEVER IS LEFT ON MY ANNUAL DASHPASS BACK. Let me go to Grubhub or Postmates. I'll do better research. We should be able to order food and not be threatened for our lives.