Ordered 1 Flower arrangement for a funeral got signed up for a 19.99) yearly membership and some other title they called IdK what ( But it sells all your information to everyone! The flower deliver didnt happen on the day I requested rendering It mute. Ahh but the story gets more and more torturous and horrific than that! The delivery boy drove around for hours in extreme heat then reported the Address was fake( not true) then I called repeatedly and I was informed the delivery guy had GPS ( another lie!) Buy day two and 30 literal phone calls to and from 1800 Flowers I was told who the local florist was Conroys Flowers in Victorville, Ca less than a 10 minute drive from my home and on Palmdale Rd! They were given my numbers and email from 1800 dumbasses. And the delivery guy not only took nack the wilted flowers nack to the florist and went home. But He grabbed the same floral arrangement he drove around for hour's the day before that got Wilted aka( ruined) this order started our as a 45$ arrangement that turned to over 90$. The next day he delivered the ( A shocker since the day before he was soo lost he claimed It was a fake address) CYA delivery moron! Then I was emailed repeatedly that they were delivered. Then told in what condition, ruined! So 4 calls later they offered me 30 % iff mt next order! Um If you cant get one right and multiple lies and charges. There will be no orders ever using your company! So days of phone calls back and forth they kept my $$- 10 $ then refused to refund my yearlong membership. To add more insult to injury and humiliation to me/ and the grieving family.And out 89$. I start getting wmails 5 times a day and night from 1800 dead flowers! I tried to stop the emails and opt out of notifications via the opt out button on the email but of course the Link didn't work! So another phone call and they wanted my name and order number of the 1 and only first time I used them disaster to stop emailing me. All while still calling me a member! Which i made clear almost a month prior I was not a member I would never ever use their nightmare service again! But nooo they cant let that go. Why? Because they refused to refund my 1 year 19.99 membership and respect my request never to hear from them again!