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indi f.

Contributor Level

Total Points
86

1 Review by indi

  • Jollychic

1/10/15

I live in the UK and ordered a coat from here, size wise its fine, looks quite nice but the material is a lot thinner than I would have expected so its not particularly warm. There appeared to be lots of nice looking reasonable priced coats on the site however, when looking closely at some of the pictures I could see that the buttons appeared to be a really REALLY cheap looking silver colour-aluminium foil style. Having noticed this I decided to go for one that I could see from the pictures did not have these buttons. It arrived on time (took about a week) and when opening the package all I could see where these bright cheap silvery buttons starting up at me! Knowing I probably couldn't return the coat I stained the buttons with black nail varnish and they look okay now, however, they have been sown own VERY loosely- they were dangling off when the coat arrived and after sitting on the coat one of them has broken in half which I normally would not expect! I'm guessing I'll now have to take all the remaining buttons off and re-stitch them in new positions myself-oh joy! I didn't order the coat myself, my mother did as a gift- the coat should have cost around 25 pounds but my mother said that a 50 pound payment was showing up on her bank statement so keep an eye out folks!

In summary:
-item arrived on time (took around 8 days)
- size is fine
- picture on site was slightly misleading/unclear
- buttons were cheap looking and have broken
- im pretty sure they've over charged me

Advice: really look at the pictures if your going to order anything, items are clearly made on the cheap-hence the prices!

Would I order from them again? After reading the reviews and my experience probably not, on the whole unless its the item of your dreams that you can't possibly buy anywhere else I wouldn't order from here.

Value
Shipping
Quality
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Jolly J. – Jollychic Rep

Hi, indi,

Greetings!
Thank you for your support in Jollychic.com. We are so sorry to hear that you are not satisfied with the products. We can’t search your order record by your name in our system, could you please provide us your registered E-mail or order No.? If you have any questions about the products you received, please feel free to contact us with Email Service:
service@jollychic.com
info@jollychic.com
Tel / Fax (7*24 hours):
USA/Canada Toll Free: 1-800-723-0597
Australia Toll Free: +61 (1)-800-467-974
UK Toll Free: +44 (0)-800-014-8148
Other Countries: (86-571)87209378
About the damage and loosely button, could you please send us some pictures to after-sale@jollychic.com? We will check it for you and provide some solutions, ok? We will do our best for you. Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team

indi Has Earned 6 Votes

Indi F.'s review of Jollychic earned 6 Very Helpful votes

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