Imogen O.

DO NOT USE THIS COMPANY!
Absolutely DISGUSTING. Never have I ever in all my life experienced such a bad service. The company has no disregard to customers and will soon go bust! Probably the reason hundreds of people are still awaiting a refund.We have now been waiting 14 weeks for a refund of the FULL amount ( since 26th September) and all the emails they send seem to be automated. I have sent one final email to the company for a refund. I assume DWT have no intention to even pay so we have had to seek alternative legal advice and go through the bank to dispute the refund.
All the 5* reviews are FAKE in my opinion. If you had common sense in you it doesn't take me to explain why I think they're fake. If you scroll you can see a huge pattern in how they are writing reviews and the style they write them. No one will be booking holidays or finding good deals at the minute when we are in a national lockdown! Robot writing and lack of detail, if you look at the people giving reviews they only ever have one which proves they are fake accounts and if they are true. I'd love to know or get in contact with who they are speaking to! No matter how many customer reviews you flag we will keep posting to reveal the true scam this company! You will go bust one way or another!
AVOID LIKE THE PLAGUE AND LISTEN TO THESE REVIEWS OF THE HUNDREDS OF PEOPLE. ONLY THE TRUTH IS SPOKEN IN THE 1* REVIEWS
If I could give this company 0 stars I really would
Anyone experiencing the same who is not yet part of the Facebook group please join ‘ Dream World Travel Action Group' it has saved me and given me hope of getting my money back from this scam of a company. Utterly disgusting and you won't get away with it