I bought a dress from this company and took a chance on them. I paid through Paypal. Apparently they just ship to whatever address paypal has on file. Well Paypal has an address from 10 years ago! I could not remember that address if I tried. I called and explained that no I could not drive from Virginia to Mississippi to personally return the package. They offered to send me another one at price of course. No I don't want to buy another dress! I want the dress I paid for! Horrible customer service. Had they taken care of me I would have bought many items but they've lost my business and I will tell everyone I know about my experience.