Iliya R.

I got the solar system from them with lots of promises. But after issue after issue lies, deception, and completely ignoring me as a client. I hope this review helps people stay away from crooks. Brian Valente was my rep and sure made alot of promises. My account is now with Sunnova energy, who is a terrible customer service company, they dont answer emails or phone calls. But back to to Trinity, I was promised a savings of $600 a year, well its been 7 years. Guess how much my annual savings have been for last few years. 2022 savings a whooping $32,2021 The system under produced so much that there was no savings actually cost more money. Oh also they originally promised me 33 panels that would produce almost 9kw but only installed 28 panels without my authorization. When I asked them why, they said they overestimated the amount and that it would still produce this same amount. And also told me if it doesnt they'll come back and add more panels to make sure the need is met. (another big lie)
Fun bunch. So if you want to get swindled lied to and deceived this is the company to pick.
I've attached