Ilee C.

Had to return a gift yesterday and found out that as soon as you purchase something with your Debit card at Ross they withdraw the money before you even exit the store like most places. Returning the item you used your debit card to buy is a totally different story. " It will take 3-5 business days and since it's the weekend even longer for you " Funny all the other stores I returned things at using the same Debit card offered me CASH! The manager at Ross could care less as a matter of fact she walked up shaking her head no and things just went downhill from there. I have a funny feeling she hasn't heard of the words customer service nor does she comprehend the concept! Lesson Lear's either use cash when shopping at Ross or better yet skip shopping at Ross!