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I have contacted iherb customer support more than 6 times with no support from their side. They also ask me to go check with DHL.
I am sorry to say that iHerb is not committed to their clients and they don't care about them.
Ihab F.'s review of iHerb earned 10 Very Helpful votes
Ihab hasn’t received any thanks yous.
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Empty.
Dear Valued Customer,
We regret to hear of this and, unfortunately as a result of impacts caused by concerns over COVID-19, some carriers are experiencing delays. However, if you contact us at appsupport@iherb.com with the order number of concerns we would be happy to look into this to see what we can further do to make up for these delays.
We hope you contact us and stand by waiting to help!