I wanted to get my internet set up a week ago. The tech came and left the job unfinished. When I tried to get a refund or another tech to get sent out, they kept giving me the run around, saying they were "escalating it". I never received a refund and I had to look for another tech to fix my issue. The tech from task rabbit got the job done in 10 minutes for half the price. Do yourself a favor, go with someone else. Their customer service is abysmal!