Ian P.

I have been a customer of Photobox for over 10 years and the most part they have been fine. Two weeks ago I ordered two calendars. After the payment went through I got an offer of a voucher for £6.87, their website said:

" Click here to claim your £6.87 cashback credited onto your card…."

As I went to apply for it I noticed in very small pale grey font:
"By clicking above, you can join our partner programme for 15 pounds/month and claim your reward"
Notice they use the £ sign for the cashback offer but not for the £15 a month. Its designed to be overlooked which I nearly did. The trick is that you think you are just claiming your cashback from Photobox "credited onto your card", but in reality you are giving a company called Complete Savings your CC to take £15 every month, that's £180 a year!

If you want to see how people have been duped search for Complete Savings on this website and you will find plenty of angry customers. If you think this may have happened to you I suggest you check your CC statement ASAP.

I have contacted Photobox twice to complain over this, but guess what they never replied!