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Ian M.

Contributor Level

Total Points
84
0
1

1 Review by Ian

ID.me

  • ID.me

“Only access to "My SSA" now - and it won't work!”
11/10/20

Tried to sign up October 21st - it's now November 9th, and I've had at least five "tickets" issued, and promptly I get another email asking to RATE The SERVICE! (Of which I have received none). Tax dollars are paying for this.
SHAME on id.me and whoever decided to outsource to them!

* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

  • Comments (0)
  • 180K Views
Helpful  (4)
Thank you
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Jessica D. – ID.me Rep

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

IDme Social Response Team

Ian Has Earned 4 Votes

Ian M.'s review of ID.me earned 4 Very Helpful votes

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