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I had read the reviews so when they raised my rates after a few months, I expected it.
I did not expect them to charge me for miles in an exclusion area - on my last trip to Mexico. Even though their coverage is invalid, they billed me for those trips. Charging someone for a product or service you are not providing is fraud and I reported them to the BBB.
Unfortunately they refuse to do the right thing and responded saying "we are operating within the confines of your policy contract."
Seriously, stay away from this company
Ian M.'s review of MetroMile earned 17 Very Helpful votes
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