Robert O.

I was getting a single package delivered to a business address with the standard business hours of 9 am - 5 pm, Monday to Friday, and the 'Couriers Please' depot in Brisbane is only 20 minutes from this business. On the 5th of December, they attempted to make delivery at 6.28 pm, which was unsuccessful. Their tracking information then stated an attempt would be made the following day, which never occurred. After that, I spoke with a customer rep for 'Couriers Please' explaining the business hours, and they informed me that delivery would again be attempted within a few days. Another delivery attempt was not made till the 21st of December, again after business hours, so delivery was unsuccessful. I have now been informed by 'Couriers Please' that the package will be returned to the sender (overseas) as they could not successfully deliver a package within regular business hours to a location 20 minutes from their depot, such an incompetent company.