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Worst Service-Read below to understand.
If you expect to surprise someone please be aware that it may fireback so badly like did with me.They just don't care if it's delivered or not.I chose the most expensive charges for the delivery option and told them I can pay more, no issue. Most important is to surprise and make the person happy. But they never care.Also can't place a complain.wow.
2 attempts and thats it.2nd attempt wasn't even a surprise.Person was already waiting for over an hour but driver didn't come.
Lost surprise & money.they didn't care to ask or follow. Tough luck! No where to complain. No one to listen.
I'm stunned to see people rating over 1 star. Guess they didn't face yet to speak to their customer service!
Tip for consumers:
All will look ok till an exception.
No customer care. No info. No help.
No retry. No contact. No follow up.
Just that no one there that cares
Products used:
Cake & flowers
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Empty.
I placed an order for a 1 kg cake, and they delivered 500 grams. They charged me 150 extra for...
The service was deeply disappointing, and the team's competency in effective communication was...
Dear Hypno L,
We extend our sincere apologies for the experience you had. Kindly share your order number with us and we will get back to you with a resolution.
Flowerly yours,
Team Ferns N Petals