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H W.

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1 Review by H

GoJane

  • GoJane

“Exchanges/Returns Problemativ”
7/11/18

I actually like GoJane, but I usually don't have to return something. They won't pay for shipping to return the item. They will send the new item out for free, but they also won't honor any coupons or codes with the exchange, EVEN IF IT'S ALREADY APPLIED ON THE WEBSITE. It's unlikely I will order from them again after this. I don't know many places that will make you pay to return an item that doesn't fit.

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